FAQ
Frequently Asked Questions (FAQ)
1. What is Pretty Please?
Pretty Please is a jewelry brand that offers elegant, handcrafted pieces designed to make every moment special. Our mission is to bring beauty and sophistication to your everyday style.
2. How can I place an order?
You can browse our collection and place your order directly through our website. Simply add your favorite items to the cart and proceed to checkout.
3. What payment methods do you accept?
We accept all major credit/debit cards, UPI, and net banking. Secure payment gateways ensure your transactions are safe.
4. How long will delivery take?
Orders are usually shipped within 2–4 business days and delivered within 5–7 business days depending on your location.
5. Do you ship internationally?
Currently, we ship only within India. Stay tuned for updates on international shipping!
6. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email and SMS. You can also log in to your account to check the status.
7. What is your return and exchange policy?
We accept returns and exchanges within 3 days of delivery for unused items in original packaging. Please email us at shopprettypleaseindia@gmail.com for assistance. Unpacking video is must to be eligible for return or exchange.
8. Are your products hypoallergenic?
Yes! Our jewelry is crafted with skin-friendly materials to ensure comfort and safety.
9. How can I contact customer support?
You can reach us at shopprettypleaseindia@gmail.com. We aim to respond within 24–48 hours.
10. How do i take care of my jewelry?
Stainless Steel Jewelry
The best way to store and care for your stainless steel / anti-tarnish jewelry is to keep them in a Ziplock bag, drawstring bag or tucked away in the box.